State School will soon be providing our parent community with the opportunity
to register for QParents.
The QParents web and mobile application provides a more
convenient, easier way for parents and legal guardians of Queensland state
school students to interact with their child’s school. Parents will have
secure, online access to their child’s student information, anytime, anywhere,
through a smartphone, tablet or computer.
QParents allows parents to connect instantly with their
child’s school to access and manage their child’s student information,
and absence details, as well as the ability to notify the school of an
unpaid invoice details, payment history, and making payments online
and updating personal student details, including medical conditions and
events list showing school events, exam and assessment dates, and
will assist both staff and parents in sharing and responding to information in
an efficient and effective way.
It won’t replace the traditional ways you communicate with
our school, but it will provide another way to communicate with us.
The benefits of QParents
Convenience and time savings for parents
- Parents can view or update their child’s
details, pay invoices and report absences without having to call the school or
come into the office.
- Secure 24/7 online access.
- Available anytime, anywhere — access
QParents on your smart phone, tablet or computer on a web browser or using the
app (iPhone or Android)
transparency of information
- Improves accountability between parents and
schools by providing parents with timely access to their child’s information
- Allows parents to engage more deeply in
their child’s schooling.
administration efficiencies for schools
schools to streamline their administrative processes and cut down on printing.
What is a QParents Account Owner (QPAO)?
The school will nominate parents or legal guardians for
each student to be QParents Account Owners (QPAOs). QPAOs will be able to
register for QParents to access and manage the student’s information online,
view the student’s information and submit requests to update some of the
QPAOs will also be able to invite other people (such as
another family member), to view the student’s information. Once invited, these
people can register for QParents as “delegated viewers”. A delegated viewer can
see the student’s details, but cannot make updates.
Registering for QParents
You will receive an
invitation email or letter from us containing your unique invitation code on early
Term 2. Simply follow the instructions in that email or letter to complete the
QParents account registration process. Initial registration and addition of
students to your account must be done on a desktop or laptop computer. Once
registered, you will then be able to access QParents using your mobile device
(via web browser or by downloading the iPhone or Android App).
If you do
not want to register, you may advise us not to send you any more invitations,
and your child’s student information will not be available to anyone through
QParents. Or, if you want another parent to be the QPAO, you can advise us and
we will send them an invitation email or letter with their own unique
To obtain full access to
student information, as part of their QParents registration users must complete
an identity verification process. QParents offers two options for identity
verification – online and offline.
For fully online
verification (the fastest option), you will need to verify 100 points of the
following identity documents online:
Australian Marriage Certificate
Australian Driver Licence
Australian Citizenship Certificate
Australian Birth Certificate
Change of Name Certificate
Australian Visa (foreign passports)
If you cannot verify 100
points of the above ID documents online, you may still register for QParents,
but you will need to attend the school to verify documentation in person after
you have registered online.
Full instructions on how to
verify your documents and what you may need to bring to the school will be
provided as part of the invitation and registration process.
If you don’t
have sufficient documents, or are unsure, you may still be able to register.
Please contact the school or 13 QGOV to discuss your options.
information regarding the online identity verification process, see: https://qparents.qld.edu.au/#/identityInformation .
that QParents does not maintain copies or records of any identity documents
used for account verification, either online or offline.
Where does the information about my child come from?
All of the
information that is presented in QParents comes from the IT system that is used
by all Queensland state schools. Schools
will continue to manage student information in this system, and this
information will be extracted and presented in QParents.
Will my child’s information be secure?
Yes. QParents is a secure portal that meets strict industry
standards. Only people with the right to access information about their child
will be given an account; no one else.
If you don’t want to register for QParents, your account
will not be created and your child’s information will not be made available
Help and contact information
For more information see https://qparents.qld.edu.au/#/about
For help, visit https://qparents.qld.edu.au/#/help
or call 13 QGOV (13 74 68)